When the news first broke, my reaction was a they’ll-never-get-Apple-to-buckle dismissal. True, the FBI possessed a cell phone belonging to one of the San Bernardino terrorist-killers. And yes, government law enforcement agencies have significant cause to seek information encrypted inside that Apple cell phone. But isn’t this a matter of free speech, civil liberty, and customer privacy? Tech giants Google/Alphabet, Facebook, Microsoft, Yahoo, Twitter all agree with Apple’s refusal to comply with either the FBI or the court order to unlock potential incriminating evidence inside the phone.